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Dive into the Transform Sales Podcast - your go-to destination for insights in sales and marketing. Engage with our powerful conversations featuring industry leaders from sales agencies, training platforms, and technology sectors. Uncover strategies, trends, and tips to revolutionize your sales process, whether you’re a buyer or a seller of Sales Services and Sales Tech. Join us and transform your sales strategies for impactful results. Tune in, be inspired, and let’s change the sales game together.
Episodes
Thursday Aug 27, 2020
Thursday Aug 27, 2020
Today we bring on the show, RedE App's own Hannah Beasley.
As head of the customer success department, Hannah walks us through the important, unspoken facets of the role. How to read between the lines and identify how unspoken words by customers can mean more than what they actually tell us.
Monday Aug 24, 2020
Monday Aug 24, 2020
What are the current challenges faced by sales managers? In our latest episode, Amir speaks to Steve Benson, the CEO of Badger Mapping.
Badger Maps is the #1 app for route planning and scheduling to help outside sales reps save up to 10 hours every week in busy work - so that you can focus on selling more.
Here we discuss the current economy, desperate competitors and how to train your sales managers to get over the hurdle of competitors offering extremely low prices.
Thursday Aug 20, 2020
Thursday Aug 20, 2020
As a salesman with a big ego, Matt discovered he was never going to be as good as he wanted to be. He also found that training processes were inefficient and VPs of sales too busy.
This is why he built a sales process audit system where he has helped hundreds of companies train their AEs which then train their SDRs.
Listen in as we discuss the plight of organizations that hire based on boxes checked and don't verify AE experience.
Tuesday Jul 28, 2020
Tuesday Jul 28, 2020
Bryn Jones was a well-known swimmer for the Canadian National Swim Team until he was diagnosed with pneumonia in 2011. After a period of looking for direction, he took up entrepreneurship and hasn't looked back since.
In this episode of Cloud9, we speak to Bryn about the challenges faced by organizations looking to create successful partner programs and how a lack of support from executive teams is detrimental to the entire process.
Great episode as we tackle the ins and outs of partner programs and what you need to be successful.
Wednesday Jun 24, 2020
Wednesday Jun 24, 2020
On our latest podcast, our CEO, Amir Reiter speaks with Ericsson Global CCO, Tabitha Dunn. Tabitha discusses the past, present, and future of customer experience.
Wednesday Jun 24, 2020
Wednesday Jun 24, 2020
Today, CloudTask's CEO, Amir Reiter discusses with Proposify CCO Connor Cox what it means to be a chief customer officer today and how SaaS companies are adapting to current market changes.
Monday Jun 22, 2020
Monday Jun 22, 2020
Dragontail Systems CCO Itzik Bachar speaks about his experience and the importance of customers success and experience only this time from a technological standpoint.
Friday May 29, 2020
Friday May 29, 2020
Shep Hyken, a renowned Customer Experience Expert joins Amir Reiter, host of the Cloud9 Podcast.
Customer Experience is different in crisis, both good and bad interactions are magnified. Getting the right blend of human and technology interaction is more important now than ever. We’re also witnessing an acceleration in video technology. When this is over many are wondering where the new equilibrium will reset.
Thursday May 28, 2020
Thursday May 28, 2020
Jim Iyoob, a renowned Customer Experience Leader joins Amir Reiter, host of the Cloud9 Podcast.
Learn how the right balance of artificial intelligence and human intelligence within customer behavioral analysis will lead to the delivery of the right value proposition. Building attributes within this area can be a key differentiator in building customer success.
Tuesday May 19, 2020
Tuesday May 19, 2020
Hear from Mary Poppen, Chief Customer Officer at Glint, on some top tips and advice for driving up-sells through employee and customer engagement.