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Dive into the Transform Sales Podcast - your go-to destination for insights in sales and marketing. Engage with our powerful conversations featuring industry leaders from sales agencies, training platforms, and technology sectors. Uncover strategies, trends, and tips to revolutionize your sales process, whether you’re a buyer or a seller of Sales Services and Sales Tech. Join us and transform your sales strategies for impactful results. Tune in, be inspired, and let’s change the sales game together.
Episodes
Tuesday Jul 28, 2020
Tuesday Jul 28, 2020
Bryn Jones was a well-known swimmer for the Canadian National Swim Team until he was diagnosed with pneumonia in 2011. After a period of looking for direction, he took up entrepreneurship and hasn't looked back since.
In this episode of Cloud9, we speak to Bryn about the challenges faced by organizations looking to create successful partner programs and how a lack of support from executive teams is detrimental to the entire process.
Great episode as we tackle the ins and outs of partner programs and what you need to be successful.
Wednesday Jun 24, 2020
Wednesday Jun 24, 2020
On our latest podcast, our CEO, Amir Reiter speaks with Ericsson Global CCO, Tabitha Dunn. Tabitha discusses the past, present, and future of customer experience.
Wednesday Jun 24, 2020
Wednesday Jun 24, 2020
Today, CloudTask's CEO, Amir Reiter discusses with Proposify CCO Connor Cox what it means to be a chief customer officer today and how SaaS companies are adapting to current market changes.
Monday Jun 22, 2020
Monday Jun 22, 2020
Dragontail Systems CCO Itzik Bachar speaks about his experience and the importance of customers success and experience only this time from a technological standpoint.
Friday May 29, 2020
Friday May 29, 2020
Shep Hyken, a renowned Customer Experience Expert joins Amir Reiter, host of the Cloud9 Podcast.
Customer Experience is different in crisis, both good and bad interactions are magnified. Getting the right blend of human and technology interaction is more important now than ever. We’re also witnessing an acceleration in video technology. When this is over many are wondering where the new equilibrium will reset.
Thursday May 28, 2020
Thursday May 28, 2020
Jim Iyoob, a renowned Customer Experience Leader joins Amir Reiter, host of the Cloud9 Podcast.
Learn how the right balance of artificial intelligence and human intelligence within customer behavioral analysis will lead to the delivery of the right value proposition. Building attributes within this area can be a key differentiator in building customer success.
Tuesday May 19, 2020
Tuesday May 19, 2020
Hear from Mary Poppen, Chief Customer Officer at Glint, on some top tips and advice for driving up-sells through employee and customer engagement.
Tuesday Apr 28, 2020
Tuesday Apr 28, 2020
Hear from Craig Antonucci, Chief Customer Officer at BPA Quality, on the state of customer service in 2020, working remote and some great insights into quality assurance.
Monday Feb 24, 2020
Monday Feb 24, 2020
Hear from Billy Shaheen, CEO at Telesero, on the best ways and channels to meet your market.
Monday Feb 24, 2020
Monday Feb 24, 2020
Hear from Ben Simms, VP of Commercial Client Services at MarketSource, on how sales today is in an exciting period of transformation. Buyers are now more informed and are further down the sales pipeline before they even speak to a sales person.